Herop simplifies the management of IROPs for airlines and airport handling companies.
Through an AI-based “all-in-one” web app , we offer fast and effective solutions for re-routing and assistance in case of IROP (IRregular OPerations), turning logistical inconveniences into opportunities to ensure positive passenger experiences.
Herop revolutionizes operational emergency management by ensuring speed, efficiency and safety
Expertise
Experts in airport management and IROP, we offer effective solutions to address every operational situation.
Completeness
Complete and customizable solution with a platform that provides control and visibility at every stage.
Innovation
With advanced technologies, we develop innovative solutions that raise the standards of the airport industry.
Herop prioritizes collaborations with sustainability-conscious partners who hold appropriate certifications, ensuring the highest attention to inclusiveness in passenger care
Using a platform that enables efficient, digitized management processes for cancelled or rescheduled flights, airlines can reduce waste and emissions while also increasing efficiency from an environmental perspective.
Our values
Reliability
Herop resolves IROP quickly, ensuring airlines and passengers receive efficient service.
Integrity
We operate with honesty and respect, building relationships based on fairness with clients, partners and colleagues.
Transparency
We ensure full visibility into processes, communicating clearly and timely with all parties involved.
Inclusion
We value diversity, ensuring dedicated passenger assistance and an inclusive work environment.
Our Team
Herop's team is composed of professionals with different and complementary skills and backgrounds, particularly from the perspective of technology and knowledge of IROP management processes.
Actuary, Manager in multinational companies and Professor at the Giorgio Fuà Faculty of Economics, Marche Polytechnic University. He has expertise in CFO and HR. At LTS, in addition to dealing with company administration, he is responsible for institutional relations with clients, lenders, incubators/accelerators.
PhD in Physics as well as a researcher and expert in Computing, Machine Learning and Artificial Intelligence. At LTS he is responsible for managing the innovation process, strategically coordinating changes and technologies to be made.
Computer engineer and developer with decades of experience. Manages, coordinates and directs the direction of information systems as well as ensuring the proper functioning of all ICT systems supporting business processes. At LTS he provides development of a web application for airport disruption management.
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